Legal mentions

Terms of Sales :

You can in case of problem contact us on +33(0)607849016 or email: olivier@stonesnowboards.com // 

SARL STONE DIVISION

Le Hangar, Ilot de la Vigneronne, Av Dr Jl Toreilles

66000 Perpignan, FRANCE

Fields of application and modification of terms and conditions

These general conditions of sale apply to all orders placed on the website www.stonesnowboards.com

The company SARL STONE DIVISION  reserves the right to adapt or modify at any time these terms and conditions. If modified, will be applied to each order the general sales conditions in force at the date of placing the order.

Availability of products

Our product offers are valid while stocks last.

On receipt of your order, we check the availability of (or) product (s) ordered (s). In case of unavailability, we are committed within 30 days of placing the order is to deliver the ordered product or to offer a similar product at a similar price either the refund.

Price

Prices are in euros and do not include shipping costs. The company SARL STONE DIVISION reserves the right to change prices at any time, especially in case of increase in charges or cases of manifest error.

 

Payment and security

Payment terms :

You can make the payment:

1 / By credit card and Paypal, this process speeds up the processing of your order.

2 / By bank transfer: When sending your order confirmation you will find a RIB. Your order will be recorded and confirmed upon receipt of payment.

 

Title retention clause:

The products remain the property of the company SARL STONE DIVISION until full payment of the order. However, after delivery, the risks of the delivered goods are transferred to the customer.

Payment default:

The company SARL STONE DIVISION reserves the right to refuse to make a delivery or to honor an order from a consumer who has not fully paid or a previous order or with whom a payment dispute is being Directors

Delivery

The company SARL STONE DIVISION can not be held responsible for consequences due to a delivery delay on the part of Carrier. The company SARL STONE DIVISION can harmless by proving that the failure or improper performance of the contract is attributable either to the consumer or the unpredictable and insurmountable a third contract.

General:

Products purchased on the Site www.stonesnowbaords.com are available in the following countries:  Switzerland, Germany, Austria, Belgium, Denmark, Finland, Greece, Luxembourg, France, Netherlands, Portugal, Spain , Sweden, Italy, Norway, Switzerland, USA.

For package tracking reasons, we are unable to deliver orders in databases or other premises of armies, hospitals and holiday centers.

For control located outside the European Union (in Switzerland) we charge VAT, EXCEPT FOR THE UK!

For orders in Switzerland, customs charges apply & will be your responsibility to delivery.


Delivery delay :
Delivery can vary from 2 to 4 working days, subject to availability of products (in accordance with Article 2). The holidays do not count as business days.
The delivery can vary from 7-30 working days for foreign countries, subject to stock availability.

This is an average time depending on the destination, the shipping mode and the availability of the item.

Delivery methods:

The ordered product is delivered by a carrier, depending on the product ordered and the address on the order form.

Package delivery:

You must check the conformity of the goods delivered at the time of delivery and before signing the delivery note (CARRIER). You must indicate on the delivery order and form of handwritten reserves accompanied by your signature any anomaly concerning the delivery (damaged product ...). This check is considered as made once the purchaser, or a person authorized by it, signed the delivery note.

No claim can be made if the delivery is signed or nearby the company SARL STONE DIVISION or nearby the carrier.

In the case of a delivery of snowboard if the board is damaged, it should register on the borderau delivery:

"REFUSED PARCEL, PLANK BROKEN" and your signature.

and only this.

You must inform us of this and we remind you to move quickly to send a new board (the parcel will be returned to us directly without any transportation cost to you.)

 

Responsibilities

The SARL STONE DIVISION Company shall not be held liable for breach of contract due to a case of force majeure, fortuitous event, disruption or total or partial strike of postal services and transport and / or communications, flood, fire.

The selection and purchase of a product are under the sole responsibility of the customer. The total or partial inability to use such products due to incompatibility of equipment can give rise to any compensation, reimbursement or questioning the responsibility of the company SARL STONE DIVISION.

In case of non-delivery of an order or part order, you have up to one year (from the date of the handover of command) to show you. Beyond this deadline we will not accept any claim.

 

Right of withdrawal

Cancellation policy:

The consumer has a period of seven days to exercise his right of withdrawal without any reasons or pay penalties, except the where appropriate, return charges. The consumer may waive this deadline in case it could move simultaneously and where he needs to appeal to an immediate benefit and necessary living conditions. In this case, he would continue to exercise its right of withdrawal without having to give reasons or pay penalties.

When the seven-day period expires on a Saturday, Sunday or a holiday or holiday, it is extended to the next business day.

The product must be returned in good condition, with all accessories in its original packaging, and not used.

 

Return Process:

Return costs in the event of withdrawal will be your responsibility.

The cost of returning a product declared not to comply with the order, will be supported by STONE SNOWBOARDS. Simply contact customer service for a postage STONE SNOWBOARDS be sent to you at our expense.

This right of return will be accepted for complete products in their original state (packaging, accessories, instructions ...) with a copy of the purchase invoice. Items returned incomplete, damaged or soiled by the customer will not be returned or exchanged.

We strive to make you an exchange, credit or refund within a maximum of 15 days after the receipt of goods by us.

No sending in against refunding will be accepted.

 

Warranties and Service


All products benefit from the one-year warranty, parts and labor. In case of failure initial warranty period During The, Will Be Performed repairs free of charge by us or by a shaper / repairs approved by the company SARL STONE DIVISION.
It is essential to contact us for Any Application related to the warranty or service qui depends on the material terms of use.
To Qualify for the guarantee of the products it is imperative to keep the purchase invoice of the product being white gold in the customer file.

Return & Refund Policy

If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions on how to return your item to us, contact us. 

 

Devices and Freedoms

At any moment, "you have a right to access, modify, rectify and delete data concerning you. STONE SNOWBOARDS disclose your details to any third parties.

Governing Law and Juridiction

All relations arising because of the connection and / or use of this site is subject to French law.

Company Contact

head office : 

SARL STONE DIVISION

Le Hangar, Ilot de la Vigneronne, Av Dr Jl Toreilles

66000 Perpignan, FRANCE

 

VAT N° FR43847647476

 

You can contact the Customer Service STONE SNOWBOARDS:

E-mail: stonesnowboards@gmail.com by phone: +33 (0) 6 07 84 90 16

by mail : olivier@stonesnowboards.com

SARL STONE DIVISION

Le Hangar, Ilot de la Vigneronne, Av Dr Jl Toreilles

66000 Perpignan, FRANCE


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